QUICK SHIPPING OVERVIEW

  • HANDMADE FIRST

    Every Bucking 90 piece is crafted with care, not pulled from a warehouse shelf. Because most products are made to order, your item spends time at the workbench before it's ready for shipment. Quality craftsmanship takes time, and every order receives the same attention to detail from start to finish.

  • SHIPS FROM ALBERTA, CANADA

    All orders are handcrafted, packaged, and shipped from Alberta, Canada. Whether you're located down the road or across the country, every package leaves the shop with the same commitment to quality and customer service.

  • TRACKING INCLUDED

    Once your order has been packed and handed off to the carrier, you'll receive tracking information by email. This allows you to follow your package every step of the way until it arrives safely at your door.

  • SECURE PACKAGING

    Every item is carefully packaged to help protect it during transit. From custom belts and wallets to larger leather goods, we take extra care to ensure your order arrives in the same condition it left the shop.

  • FREE SHIPPING AVAILABLE

    Select orders may qualify for free shipping within Canada. Eligibility and shipping options will be displayed at checkout, making it easy to choose the delivery method that works best for you.

  • QUESTIONS? WE'RE HERE TO HELP!

    Not sure about shipping timelines, delivery options, or international orders? We're always happy to answer questions and help you make informed decisions before placing your order.

BEFORE IT SHIPS

Every Bucking 90 piece starts at the workbench before it ever reaches a shipping box.

Unlike mass-produced products, our leather goods are handcrafted one at a time in Alberta, Canada. From cutting and tooling to stitching, finishing, and final inspection, each order goes through multiple stages of production to ensure it meets our standards before leaving the shop.

Because many of our products are custom made, production time is required before shipping. Turnaround times vary depending on the complexity of the project, material availability, and our current workload, but we're committed to delivering quality craftsmanship worth the wait.

  • 📦 READY-TO-SHIP ITEMS

    Products listed as ready-to-ship have already been completed and can be packaged and dispatched quickly.

  • ⚒️ STANDARD CUSTOM ORDERS

    Custom belts, wallets, card holders, spur straps, knife sheaths, and other made-to-order items are built according to our current production schedule.

  • 🏆 LARGE CUSTOM PROJECTS

    Roughstock chaps, award pieces, and highly customized builds often require additional production time due to their complexity and level of detail.

  • ⚡ VIP GOLD & RUSH ORDERS

    Need your order for a rodeo, finals, awards banquet, or special event? Rush options may be available depending on scheduling and shop capacity. Contact us before ordering to discuss availability.

HOW ORDERS ARE SHIPPED

Every Bucking 90 order is carefully inspected, packaged, and prepared before leaving our Alberta workshop. Once completed, your piece undergoes a final quality check to ensure it meets our standards for craftsmanship and durability. We ship through trusted carriers such as Canada Post, UPS, and FedEx, with tracking information provided once your order is on its way. Our goal is simple: to ensure your handcrafted piece arrives safely and ready for years of use.

THE SHIPPING PROCESS

  • ✓ FINALS INSPECTION

    Before shipping, every order undergoes a final quality check to ensure craftsmanship, hardware, stitching, and finishing meet Bucking 90 standards.

  • 📦 SECURE PACKAGING

    Your order is carefully packaged to help protect it during transit. We take extra care with custom and specialty pieces to ensure they arrive safely.

  • 🚚 CARRIER PICKUP

    Once packaged, your order is handed off to a trusted shipping carrier and entered into their delivery network.

  • 📍 TRACKING & DELIVERY

    You'll receive tracking information as soon as it's available, allowing you to monitor your shipment until it arrives at its destination.

SHIPPING RATES & INTERNATIONAL SHIPPING

Shipping costs are calculated at checkout based on your location, package size, and selected shipping method. We strive to keep shipping rates fair and transparent while ensuring your handcrafted order arrives safely.

Whether you're ordering within Canada or internationally, all available shipping options and rates will be displayed before you complete your purchase. Larger projects, roughstock gear, or specialty orders may require additional shipping arrangements, and we will contact you if any adjustments are necessary.

For international orders, customers are responsible for any customs duties, import taxes, tariffs, brokerage fees, or other charges imposed by the destination country. These fees are not included in the purchase price or shipping cost and must be paid by the recipient if required.

Delivery times may vary depending on location, customs processing, and carrier operations. Certain exotic leather products may be subject to shipping restrictions due to international regulations. If you are ordering an exotic leather item outside Canada, please contact us before placing your order to discuss available shipping options and any potential restrictions that may apply.

  • 💵 CALCULATED AT CHECKOUT

    Shipping rates are automatically calculated based on your delivery address and the size of your order.

  • 📦 OVERSIZED & CUSTOM ORDERS

    Larger projects, roughstock gear, or specialty orders may require additional shipping arrangements. If applicable, we'll contact you before finalizing your order.

  • 🇨🇦 FREE SHIPPING AVAILABLE IN CANADA

    Select orders may qualify for free shipping within Canada. Eligible shipping options will appear during checkout.

  • 🌎 INTERNATIONAL SHIPPING & DUTIES

    International orders may be subject to customs duties, taxes, tariffs, brokerage fees, and exotic leather shipping restrictions that are the responsibility of the customer.

LOST, DELAYED, OR DAMAGED PACKAGES

While we do everything possible to ensure your order arrives safely, shipping carriers occasionally experience delays, delivery issues, or package damage. If you encounter a problem with your shipment, we're here to help wherever possible.

Please review the information below before contacting us.

My Package Is Delayed

Once an order has been shipped, delivery timelines are controlled by the carrier and may be affected by weather, customs processing, holidays, high shipping volumes, or other unforeseen circumstances.

If your tracking information has not updated for several days, we recommend contacting the shipping carrier first. If you need additional assistance, please reach out to us and we'll do our best to help.

My Package Arrived Damaged

If your order arrives damaged, please contact Bucking 90 Leather Co. within 7 days of delivery.

To help us resolve the issue quickly, include:

  • Your order number
  • Photos of the damaged item
  • Photos of the shipping box and packaging
  • A brief description of the damage

We will review the information and work with you to determine the best solution.

Tracking Shows Delivered, But I Can't Find My Package

If your tracking information indicates your package has been delivered but you cannot locate it:

  • Check around your property and common delivery locations.
  • Ask household members, neighbours, or building management.
  • Contact the shipping carrier directly for additional delivery details.

Once a package is marked as delivered by the carrier, Bucking 90 Leather Co. cannot guarantee reimbursement or replacement.

Lost Packages

If a package appears to be lost in transit, please contact us as soon as possible. We will work with the carrier to investigate the shipment and determine the next steps.

Lost package claims are subject to the policies and procedures of the shipping carrier.

ADDRESS CHANGES

Please double-check your shipping address before completing your order. Bucking 90 Leather Co. is not responsible for delays, lost packages, or delivery issues caused by an incorrect or incomplete address entered at checkout.

If you notice an error after placing your order, contact us as soon as possible with your order number and the correct shipping address. If your order has not shipped yet, we will do our best to update it before it leaves the shop.

Once an order has been shipped, we may be unable to change the delivery address. Any address corrections, rerouting fees, or delivery issues after shipment may be the responsibility of the customer.

NEED HELP?

Questions about shipping, delivery timelines, local pickup, or tracking?

We're always happy to help.

Email: bucking90.leatherco@gmail.com

Location: Alberta, Canada

Every order matters to us, and we're committed to making sure your Bucking 90 experience is as smooth as possible from checkout to delivery.

Contact Us!