Because many Bucking 90 Leather Co. products are handmade and custom-built, our return policy differs between ready-to-ship and custom items.

Ready-to-ship products may be returned within 14 days of delivery provided they are unused, unworn, and returned in their original condition.

Custom orders, personalized products, made-to-order items, exotic leather products, gift certificates, and clearance items are final sale and are not eligible for returns, refunds, or exchanges once production has begun.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can review the issue and work toward a resolution.

Our Return & Exchange Policy applies only to products purchased directly from Bucking 90 Leather Co.

FINAL SALE: Custom orders, personalized items, exotic leather products, gift certificates, and clearance items are sold as-is and are not eligible for refunds, returns, or exchanges.

For complete details, please review our full Return & Exchange Policy.

To make holiday gift-giving a little easier, Bucking 90 Leather Co. may offer an extended return period during the holiday season.

Unless otherwise stated, eligible ready-to-ship items purchased between November 1 and December 25 may be returned or exchanged until January 31 of the following year, provided they remain unused, unworn, and in their original condition.

Please note that custom orders, personalized products, made-to-order items, exotic leather products, gift certificates, and clearance items remain final sale, even during the holiday season, and are not eligible for returns or exchanges.

Any seasonal return extensions will be announced on our website and social media channels. If you have questions about a holiday purchase, please contact us and we'll be happy to help.

To start a return or exchange request, please contact Bucking 90 Leather Co. through our Contact Us page or by email with your order number and details about the item you'd like to return or exchange.

Once your request has been reviewed and approved, we'll provide instructions for returning the item. After we receive your package, it will be inspected to ensure it meets the conditions outlined in our Return & Exchange Policy.

If your return is approved, any eligible refund will be issued to the original method of payment. If an exchange has been approved, your replacement item will be processed and shipped once available.

Please allow up to 14 business days from the date we receive your return for inspection and processing. Additional time may be required for shipping replacement items or completing repairs.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or an error was made with the order. We recommend using a tracked shipping service, as Bucking 90 Leather Co. is not responsible for items lost or damaged during transit.

Please note that custom orders, personalized products, made-to-order items, exotic leather products, gift certificates, and clearance items are final sale and are not eligible for returns or exchanges.

Bucking 90 Leather Co. does not automatically provide return shipping labels.

If your item is eligible for return or exchange, please contact us with your order number and reason for the return. Once your request has been reviewed and approved, we'll provide instructions for returning your item.

Unless the item arrived damaged, defective, or an error was made with your order, customers are responsible for arranging and paying for return shipping. We recommend using a tracked shipping service, as Bucking 90 Leather Co. is not responsible for items lost or damaged during transit.

Bucking 90 Leather Co. does not currently operate a permanent retail storefront, so online orders cannot be returned or exchanged in person.

If you need to return or exchange an eligible item, please contact us directly with your order number and details about the product. We'll review your request and provide instructions for returning the item by mail if it qualifies under our Return & Exchange Policy.

Please note that custom orders, personalized products, made-to-order items, exotic leather products, gift certificates, and clearance items are final sale and are not eligible for returns or exchanges.

If you purchased a Bucking 90 product at a rodeo, trade show, market, or other event, please contact us directly and we'll be happy to discuss the available options.

Yes. If you purchased an eligible Bucking 90 Leather Co. product at a rodeo, trade show, market, or other in-person event, you may contact us directly to start the return or exchange process.

Please provide your proof of purchase, order details, and the reason for your return or exchange request. Once reviewed, we'll provide instructions on how to proceed.

All returned items must meet the requirements outlined in our Return & Exchange Policy. Please note that custom orders, personalized products, made-to-order items, exotic leather products, gift certificates, and clearance items remain final sale and are not eligible for returns or exchanges.

If you're unsure whether your purchase qualifies, feel free to reach out and we'll be happy to help.

At Bucking 90 Leather Co., we stand behind the quality of our craftsmanship. We offer a limited craftsmanship warranty covering defects in workmanship and construction on products made by Bucking 90 Leather Co.

If you experience an issue that appears to be the result of a manufacturing or craftsmanship defect, please contact us with photos and a description of the problem. We'll review the issue and determine the best solution based on the product's condition and age.

Our warranty covers defects such as:

• Stitching failures due to workmanship
• Hardware failures resulting from manufacturing defects
• Construction defects that affect the function of the product

Our warranty does not cover:

• Normal wear and tear
• Scratches, scuffs, or natural aging of leather
• Damage caused by misuse, neglect, improper care, accidents, or modifications
• Natural variations in leather, including scars, wrinkles, stretch marks, and color variations

Many issues that fall outside of warranty coverage may still be eligible for our repair services. If you're unsure whether your item qualifies, contact us and we'll be happy to assess it.

If you believe your Bucking 90 Leather Co. product has a craftsmanship or manufacturing defect, please contact us with your order number, a description of the issue, and clear photos of the affected area.

Our team will review your claim and determine whether the issue qualifies under our Craftsmanship Warranty. If additional inspection is required, we may request that the product be returned to our workshop for evaluation.

If the issue is determined to be covered under warranty, we'll work with you to find the best solution, which may include repair, replacement, or another appropriate remedy.

Please note that normal wear and tear, accidental damage, improper care, and natural leather characteristics are not considered defects and are not covered under warranty.

Not necessarily. While Bucking 90 Leather Co.'s Craftsmanship Warranty covers defects in workmanship and construction, it does not cover all damage that may occur during the warranty period.

Our warranty does not apply to:

• Normal wear and tear
• Scratches, scuffs, fading, or natural aging of leather
• Damage caused by misuse, neglect, improper care, or accidents
• Alterations, modifications, or unauthorized repairs
• Damage resulting from exposure to excessive moisture, chemicals, or harsh conditions

If your item is experiencing an issue that falls outside of warranty coverage, we may still be able to help. Bucking 90 Leather Co. offers repair and restoration services for many of our products, including stitching repairs, hardware replacement, leather restoration, and general refurbishment.

If you're unsure whether your item qualifies for warranty coverage or repair services, contact us with photos and a description of the issue. We'll be happy to assess the product and recommend the best solution.

Generally, items returned outside of our stated return period are not eligible for refunds or exchanges.

However, if you're experiencing an issue with a Bucking 90 Leather Co. product, we encourage you to contact us. Depending on the situation, the item may qualify for repair services, restoration work, or warranty evaluation.

Because our products are built to last, many worn or well-loved items can often be repaired, refurbished, or restored rather than replaced. Repair options may include stitching repairs, hardware replacement, edge refinishing, conditioning, and other restoration services.

If you have questions about a specific item, send us photos and a description of the issue and we'll be happy to discuss the available options.

Once you've submitted a warranty claim, please allow 2–5 business days for our team to review the information, photos, and details provided.

If additional information is needed, we'll contact you directly. If your claim is approved for further evaluation, we may request that the product be shipped to our workshop for inspection.

Once the item has been received, inspected, and evaluated, we'll determine the appropriate solution, which may include repair, replacement, or another remedy depending on the nature of the issue.

Warranty review and repair timelines may vary depending on the complexity of the claim, shipping times, and current workload. We'll keep you informed throughout the process and provide updates whenever possible.

For more information, please review our Repairs & Warranty Policy or contact us directly with any questions.

If you're purchasing a gift, we recommend selecting a digital gift certificate or contacting us before placing your order if you'd like the package sent without pricing information.

If you've already placed an order and need a gift receipt, please contact Bucking 90 Leather Co. with your order number and we'll be happy to provide a receipt that does not display purchase prices.

As a reminder, eligible ready-to-ship items may be returned within 30 days of delivery, provided they remain unused, unworn, and in their original condition. Custom orders, personalized products, exotic leather items, gift certificates, and clearance items are final sale and are not eligible for returns or exchanges.

Bucking 90 Leather Co. stands behind the quality of our craftsmanship and offers a limited warranty covering defects in materials and workmanship on products we manufacture.

If you believe your product has a craftsmanship or manufacturing defect, please contact us with your order number, a description of the issue, and clear photos of the affected area. Our team will review the claim and determine whether the issue qualifies for warranty coverage. Please note that products may need to be returned for further inspection before a final decision can be made.

Our warranty covers defects resulting from workmanship or manufacturing issues. However, it does not cover damage caused by normal wear and tear, misuse, neglect, improper care, accidents, alterations, unauthorized repairs, or natural characteristics of leather such as scars, wrinkles, stretch marks, and color variations.

If your item does not qualify for warranty coverage, it may still be eligible for repair or restoration services. For complete details, please review our Warranty Policy or contact us directly with any questions.

Yes. If you'd like to provide a gift receipt, please contact Bucking 90 Leather Co. with your order number and we'll be happy to provide a receipt that does not display pricing information.

Gift receipts are a great option for gifts while still allowing the recipient to reference the purchase if they need assistance with an eligible return, exchange, or warranty claim.

Please note that custom orders, personalized products, exotic leather items, gift certificates, and clearance items are final sale and are not eligible for returns or exchanges.

If you've received a Bucking 90 Leather Co. product as a gift and would like to request a return or exchange, please contact us with any available order information, gift receipt, or the name of the purchaser.

Our team will review the request and determine whether the item is eligible under our Return & Exchange Policy. If approved, we'll provide instructions for returning the item.

Please note that returned gift items may be eligible for store credit, exchange, or another solution at Bucking 90 Leather Co.'s discretion. Refunds, when applicable, are generally issued to the original purchaser's method of payment.

Custom orders, personalized products, made-to-order items, exotic leather products, gift certificates, and clearance items are final sale and are not eligible for returns or exchanges.

If you're purchasing a gift, we recommend requesting a gift receipt at the time of purchase to help make any future return or exchange process as smooth as possible.